Your complete satisfaction is our top priority. We guarantee that the products and imprints will be exactly what you approved and your order will arrive by the date that we said that it would or we will refund your purchase and shipping charges. Due to the customized nature of these products, we are unable to accept returns on orders that were produced according to your approval, unless authorized due to product defect.
If you have any problems with your order, please contact WalmartPromoShop.com customer service within 30 days at 1-866-521-6212. If necessary, we will issue a return authorization and provide a specific shipping address. All merchandise must be returned in the original packaging. Customized promotional items may NOT be returned to a Walmart store or to Walmart.com.